{"id":19645,"date":"2022-03-28T23:48:41","date_gmt":"2022-03-28T23:48:41","guid":{"rendered":"https:\/\/dev.tolomatic.com\/unterstutzung\/faqs\/"},"modified":"2022-08-13T00:54:14","modified_gmt":"2022-08-13T00:54:14","slug":"haufig-gestellte-fragen","status":"publish","type":"page","link":"https:\/\/dev.tolomatic.com\/de\/unterstutzung\/haufig-gestellte-fragen\/","title":{"rendered":"H\u00e4ufig gestellte Fragen"},"content":{"rendered":"<style>.acf-custom-block.acf-block-rmgintrobanner{padding:60px 0;position:relative}@media only screen and (max-width:1180px){.acf-custom-block.acf-block-rmgintrobanner{padding:50px 0}}.acf-custom-block.acf-block-rmgintrobanner .content{max-width:750px;padding:20px 0 20px 150px}@media only screen and (max-width:1180px){.acf-custom-block.acf-block-rmgintrobanner .content{padding:0}}.acf-custom-block.acf-block-rmgintrobanner .content h1{color:#84cef3;margin-top:0;text-shadow:0 0 20px rgba(0,0,0,.3)}.acf-custom-block.acf-block-rmgintrobanner .content p{font-size:1.25rem}.acf-custom-block.acf-block-rmgintrobanner .content a.btn{margin-top:15px}.acf-custom-block.acf-block-rmgintrobanner.text-dark .content h1,.acf-custom-block.acf-block-rmgintrobanner.text-dark .content p{color:#2c3038}.acf-custom-block.acf-block-rmgintrobanner.text-light .content h1,.acf-custom-block.acf-block-rmgintrobanner.text-light .content p{color:#fff}.acf-custom-block.acf-block-rmgintrobanner.intro-align-center .content{margin:0 auto;padding:20px 100px;text-align:center}@media only screen and (max-width:1180px){.acf-custom-block.acf-block-rmgintrobanner.intro-align-center .content{padding:0}}.acf-custom-block.acf-block-rmgintrobanner.has-nav .content{padding-bottom:50px}@media only screen and (max-width:1180px){.acf-custom-block.acf-block-rmgintrobanner.has-nav .content{padding-bottom:0}}.acf-custom-block.acf-block-rmgintrobanner.bg-image:before{background-position:top}.acf-custom-block.acf-block-rmgintrobanner.background-bg-blue .content h1,.acf-custom-block.acf-block-rmgintrobanner.background-bg-blue .content p{color:#fff}.acf-custom-block.acf-block-rmgintrobanner.background-bg-light-blue .content h1,.acf-custom-block.acf-block-rmgintrobanner.background-bg-light-blue .content p{color:#2c3038}.acf-custom-block.acf-block-rmgintrobanner.intro-wide .content{max-width:100%}.acf-custom-block.acf-block-rmgintrobanner.block-below-none{padding-bottom:0}.intro-banner{margin:0 auto;max-width:1600px;position:relative}.intro-banner .secondary-nav{bottom:0;left:0;position:absolute;text-align:center;width:100%}.intro-banner .secondary-nav .acf-block-wrap{max-width:1600px;padding:0}.intro-banner .secondary-nav ul{display:inline-block;list-style:none;margin:0;padding:0;width:100%}.intro-banner .secondary-nav ul li{display:inline-block;vertical-align:bottom}.intro-banner .secondary-nav ul li a{background-color:hsla(0,0%,100%,.75);color:#0072a7;display:block;font-size:1.1rem;font-weight:700;margin:0 1px;padding:20px 40px;text-decoration:none}.intro-banner .secondary-nav ul li.active a{background-color:#fff;padding:21px 40px}@media only screen and (max-width:1180px){.intro-banner .secondary-nav{position:relative}.intro-banner .secondary-nav ul li{display:block;width:100%}.intro-banner .secondary-nav ul li a{border-bottom:1px solid #888;font-size:1.1rem;padding:15px}}@media only screen and (max-width:767px){.intro-banner .secondary-nav{position:relative}.intro-banner .secondary-nav ul li{display:block;width:100%}.intro-banner .secondary-nav ul li a{border-bottom:1px solid #888;font-size:1.1rem;padding:15px}}body.lang-de .intro-banner .secondary-nav ul li a{font-size:1rem;padding:20px}@media only screen and (max-width:1220px){body.lang-de .intro-banner .secondary-nav ul li a{font-size:.875rem;padding:14px 20px}body.lang-de .intro-banner .secondary-nav ul li.active a{padding:16px 20px}}<\/style>\t<div class=\"banner-breadcrumbs\"><ul class=\"breadcrumbs\"><li><a href=\"https:\/\/dev.tolomatic.com\/de\/\">Home<\/a><\/li><li><a href=\"https:\/\/dev.tolomatic.com\/de\/unterstutzung\/\">Unterst\u00fctzung<\/a><\/li><li>H\u00e4ufig gestellte Fragen<\/li><\/ul><\/div>\n<div class=\"intro-banner\">\n\t<div class=\"acf-block-rmgintrobanner acf-custom-block align-full has-nav bg-image background-white text-light intro-align-left darken-background-0 block-below-normal\" id=\"block_624f8f1593ee5\">\n\t\t\t\t<div class=\"acf-block-wrap\">\n\t\t\t<div class=\"content\">\n\t\t\t\t<h1>H\u00e4ufig gestellte Fragen<\/h1>\t\t\t\t<p>This section is for frequently asked questions regarding Tolomatic&#8217;s electric motion control products. If you have a question not covered here, feel free to reach us at 1-800-328-2174 or <a href=\"mailto:help@tolomatic.com\">help@tolomatic.com<\/a><\/p>\n\t\t\t<\/div>\t\t<\/div>\n\t\t\t\t\t\t\t<style>#block_624f8f1593ee5:before {background-image: url(https:\/\/dev.tolomatic.com\/wp-content\/uploads\/2022\/04\/headerbn_faq_bolts_02546-v1-1024x300.jpg);}<\/style>\n\t\t\t<\/div>\n\t\t\t<div class=\"secondary-nav\">\n\t\t\t<div class=\"acf-block-wrap\">\n\t\t\t\t<ul><li class=\"active\"><a href=\"https:\/\/dev.tolomatic.com\/de\/unterstutzung\/haufig-gestellte-fragen\/\" target=\"_self\" class=\"\">H\u00e4ufig gestellte Fragen \u2013 Allgemein<\/a><\/li><li ><a href=\"https:\/\/dev.tolomatic.com\/de\/unterstutzung\/haufig-gestellte-fragen\/elektrische-produkte\/\" target=\"_self\" class=\"\">Elektrische Stellantriebe<\/a><\/li><li ><a href=\"https:\/\/dev.tolomatic.com\/de\/unterstutzung\/haufig-gestellte-fragen\/pneumatische-stellantriebe\/\" target=\"_self\" class=\"\">Pneumatischer Stellantrieb<\/a><\/li><li ><a href=\"https:\/\/dev.tolomatic.com\/de\/unterstutzung\/haufig-gestellte-fragen\/energieubertragung\/\" target=\"_self\" class=\"\">Energie\u00fcbertragung<\/a><\/li><\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<style>.acf-custom-block.acf-block-rmgwysiwyg img{display:block;max-width:100%}.acf-custom-block.acf-block-rmgwysiwyg:first-of-type{padding-top:60px}.acf-custom-block.acf-block-rmgwysiwyg:last-of-type{padding-bottom:60px}.acf-custom-block.acf-block-rmgwysiwyg.vertical-align-middle .columns{align-items:center}.acf-custom-block.acf-block-rmgwysiwyg .intro{margin-bottom:40px}.acf-custom-block.acf-block-rmgwysiwyg .intro.width-wide{margin:0 auto 40px;max-width:900px}.acf-custom-block.acf-block-rmgwysiwyg .intro.width-narrow{margin:0 auto 40px;max-width:700px}@media only screen and (min-width:768px){.acf-custom-block.acf-block-rmgwysiwyg .columns{display:flex;flex:auto;margin:0 -24px}.acf-custom-block.acf-block-rmgwysiwyg .column{flex:1;margin:0 24px}.acf-custom-block.acf-block-rmgwysiwyg.columns-2.column-size-large-left .column:first-child{flex:2;padding-right:50px}.acf-custom-block.acf-block-rmgwysiwyg.columns-2.column-size-large-right .column:first-child{padding-right:50px}.acf-custom-block.acf-block-rmgwysiwyg.columns-2.column-size-large-right .column:last-child{flex:2}}@media only screen and (max-width:767px){.acf-custom-block.acf-block-rmgwysiwyg .intro{padding:0 20px}.acf-custom-block.acf-block-rmgwysiwyg .acf-block-wrap{max-width:550px;width:100%}.acf-custom-block.acf-block-rmgwysiwyg .columns{flex-direction:column;margin:0;padding:0}.acf-custom-block.acf-block-rmgwysiwyg .column{margin-bottom:50px}}@media only screen and (max-width:480px){.acf-custom-block.acf-block-rmgwysiwyg .acf-block-wrap{width:100%}.acf-custom-block.acf-block-rmgwysiwyg .column{margin-bottom:40px}}<\/style><div class=\"acf-block-rmgwysiwyg acf-custom-block align-default columns-1 vertical-align-top bg-none background-white text-light column-size-equal intro-align-left intro-padding-normal block-below-normal\" id=\"block_624249c38969b\">\n\t\t<div class=\"acf-block-wrap\">\n\t\t\t\t\t\t\t\t<div class=\"columns\">\n\t\t\t<div class=\"column\">\n\t\t\t\t<div class='faqs'><div class='faq'><h4 class='faq-title'>What is Tolomatic&#8217;s warranty policy?<\/h4><div class='faq-content' style='display: none;'><p>All Tolomatic products are warranted to be free from defects in material and workmanship for a period of one year from date of shipment from Tolomatic. For complete warranty and terms\/conditions of sale, refer to the Terms and Conditions of Sale document in the info center on our web site.<\/p>\n<\/div><\/div><div class='faq'><h4 class='faq-title'>How do I order a Tolomatic Product?<\/h4><div class='faq-content' style='display: none;'><p>Tolomatic products can be ordered through Tolomatic&#8217;s global distribution network. Your local Tolomatic distributor can be found <a href=\"https:\/\/dev.tolomatic.com\/support\/find-a-distributor\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>For Tolomatic&#8217;s ServoWeld and ServoChoke Products, please contact Tolomatic directly at\u00a0763-296-7745 for your appropriate representative.<\/p>\n<\/div><\/div><div class='faq'><h4 class='faq-title'>How do I get a CAD model of a Tolomatic Product?<\/h4><div class='faq-content' style='display: none;'><p>CAD models of Tolomatic products can be downloaded from Tolomatic&#8217;s configurable <a href=\"https:\/\/dev.tolomatic.com\/info-center\/cad-library\/\" target=\"_blank\" rel=\"noopener\">CAD Library<\/a>.<\/p>\n<\/div><\/div><div class='faq'><h4 class='faq-title'>How do I get my unit repaired or serviced?<\/h4><div class='faq-content' style='display: none;'><p>Tolomatic Products can be repaired through the Tolomatic RMA process. Please contact Tolomatic Application Engineering department to set up an RMA number and initiate the process.<\/p>\n<\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":19577,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19645","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/pages\/19645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/comments?post=19645"}],"version-history":[{"count":0,"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/pages\/19645\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/pages\/19577"}],"wp:attachment":[{"href":"https:\/\/dev.tolomatic.com\/de\/wp-json\/wp\/v2\/media?parent=19645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}